We get a lot of questions from people who come into the Spire Cafe for help about keeping safe online.
With that in mind, we are going to start sending out regular emails to share knowledge and help you stay safe while using the Internet. The emails will either focus on a particular topic of the month, will highlight current scams doing the rounds at the moment or will give advice on things like passwords, securing your personal information, cookies etc. If you would prefer not to receive these emails, then just let us know and we will make sure we won’t send you any more.
We’ll start with a warning from Ofgem about thieves impersonating them in emails, text messages and phone calls claiming they can get your energy discount if you supply bank details.
This is a scam. You will never be asked for your bank details by Ofgem, your energy provider or your local council to receive any type of energy rebate. Discounts are automatically applied to bills from suppliers or applied to your council tax.
For more information visit : https://www.ofgem.gov.uk/information-consumers/energy-advice-households/avoid-and-report-energy-scams or search for “ofgem Scams” in your search engine.
There are plenty of other examples of scam emails doing the rounds at the moment, seemingly coming from reputable companies or organisations, claiming they can save you money, and in the current environment, who wouldn’t be attracted by an offer to save money. The advice on the Ofgem page applies to ALL scams whether they are online, phone or at your door.
STOP – Think first, does it sound right, speak to someone you trust before taking any action.
CHECK – Learn how to check for a legitimate email or Website address. Many scams will have poor quality branding or poor wording.
PROTECT – Only a criminal will try and rush or panic you.
If you think you’ve been a victim of online fraud, report it to Action Fraud, the UK’s national fraud and cybercrime reporting centre on 0300 123 20 40 or at www.actionfraud.police.uk.
